QUALITY IMPROVEMENT

You and your staff will learn how to see the work and find ways to deliver more value to your customer using continuous business process improvement principles. We equip your staff to acquire critical thinking skills, learn the coaching approach to gain process information and status, and enable people in three distinct levels in your organization: your front line, your middle managers, and you and your executive team.

We’ll help you engage stakeholders or suppliers when appropriate to participate and we’ll help you reap the savings and efficiency you’re striving for and uplevel the engagement, awareness and participation of the whole team.

We’ll support you to do this while creating a safe learning environment based on mutual respect and trust. You’ll learn to enable others so they design and implement strategies to increase effectiveness that align with your vision.

Implementing a quality improvement initiative as part of your organizational change strategy using Lean Six Sigma requires a shift in your perspective about the work you do. You and your team will acquire critical thinking skills and learn the coaching approach to gaining process information and data. Implementing a business process mindset enables people in three distinct levels in your organization: your front line, your middle managers, and you and your executive team.

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