Terry Taylor provided organizational development consulting services for the Women, Infant and Children office under my sponsorship during the years 2010-2017. During that time she coached project managers, supervisors and teams to work together more effectively, lead change initiatives, collaborate and cooperate to implement system, process, behavior, communication and leadership improvements.

Terry brought together her coaching and consulting skills as a leadership Advisor and executive coach, lean kaizen facilitator, and organizational psychologist to assess, plan, design, gain sponsorship and facilitate a kaizen event. She is an adept coach and facilitator and dependably helped project managers to deliver improvements on time.

As a then member of the Leadership Team, I am aware Terry delivered change management classes within the Prevention and Community Health Division and the Division of Information Resource Management. Terry also finished the Community and Health Division Strategic Plan.
I recommend Terry Taylor’s skills and experience as a coach and consultant in the areas of Leadership, Organizational Development, Coaching, Communication, Change Management Leader and Team Development and Strategic Planning.

Janet Jackson Charles, Office Director, Retired
Office of Women, Infant, Children
Washington State Department of Health