Dwayne Boggs, Boggs Inspection Services
My company was working remotely long before COVID-19. But, even with all the benefits of the job, I found that some of my employees weren’t really appreciating their employment and some were actively undermining me.
I made a commitment to tackle concerns honestly. Terry helped me create self-reporting performance measures, removing barriers to transparency, establish expectations verbally and in writing and I held my employees accountable. And, with her help I backed up my policies by making some hard decisions about employee behavior; and gained respect in the process. I’ve become a stronger leader. I have a great team and my company is growing even in this pandemic market.” Dwayne Boggs, Boggs Inspection Services